Shipping & Returns

Shipping Policy

FREE SHIPPING on orders of $150 or more. At Q-Apparel.com we offer a variety of shipping options to meet every budget and every demand. You may choose UPS or USPS as an option when ordering product. You will receive an email from Shipping@Q-Apparel.com when your order has been confirmed and shipped. Purchased items will be shipped within 1 - 3 business days of the order, although most will be shipped by the next business day. Please allow up to 2 weeks for delivery to arrive. If you still have not received your purchase after 3 weeks, please notify customerservice@QCreationsInc.com. 

Return & Exchange Policy

We will accept returns within 30 days from which shipment is received. A return authorization form must be filled out and submitted. Please look for the Return Service link at the bottom of the website. Buyer is responsible for shipping item(s) back to the Q Apparel to the designated address or store location. The designated address or location for returns will be determined by Q Apparel. Returns back to the Q Apparel must be post marked within 14 days your request has been approved.

 

For questions regarding any problems or concerns with the purchased merchandise, please contact Customer Service before returning your items. Items must be in their original packaging, in as-new condition with a printed invoice when returned. If price tags are torn off, we will charge a 20% restocking fee. 

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